Operational Manager

Belgrade, Serbia (Hybrid)

Middle Level

What You'll Do:

Operational & Administrative Support:

  • Assist the administrative team and executives with ad hoc tasks and special initiatives.
  • Manage and maintain operational tools, such as the company knowledge base and ERP systems.
  • Oversee paperwork flows and documentation, including vendor and bank forms, rental agreements, and similar.
  • Identify and implement opportunities for process optimization and efficiency improvements.
  • Serve as a liaison between HR, Finance, Operations, and other internal departments to ensure seamless communication.

Business Travel & Event Coordination:

  • Helping plan business travel itineraries and team meetings/offsites (primarily Europe and Central Asia).
  • Book airfare and accommodations.
  • Conduct venue research and manage reservations for company events.
  • Provide scheduling and logistical support for internal and external events.

Onboarding Assistance & Equipment Management:

  • Support onboarding by setting up email signatures, coordinating access lists, and assisting department heads.
  • Manage corporate equipment inventory (procurement, deliveries, returns) and coordinate technology-related needs with IT.

Belgrade Office Coordination:

  • Assist the Serbia-based team on-site with various ad hoc needs, including equipment orders and attendance tracking.
  • Act as a primary contact for coworking space/reception coordination.

What You Bring:

  • Presence in Serbia or readiness to relocate to contribute effectively from this location.
  • Fluent English, spoken and written (C2)
  • Google Workspace (Drive, Calendar, Gmail, etc.) proficiency
  • Microsoft Office (Excel, PowerPoint, Word) proficiency
  • 1-2 years' worth of experience in a similar role
  • Go-getter attitude
  • Time management and problem-solving skills
  • Responsible, capable of executing tasks independently

What We Offer:

  • Flexible hybrid schedule – a blend of remote work and in-office days to balance productivity and collaboration.‍
  • 31 days of paid time off – 21 days of annual leave + 10 days sick leave, because balance matters‍
  • Growth-focused environment – access to learning resources and clear pathways for advancement‍
  • Fun team events: Join our online cooking classes, yoga sessions, and more – all from home!‍
  • A Culture of Trust – Say goodbye to bureaucracy and micromanagement; we focus on results, not processes.

‍AI Digital does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class in terms of employment. We support workplace diversity and believe strongly that it contributes to a broader collective perspective that consistently leads to better products and a better company. We are working hard to increase the diversity of our team.

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