Key Responsibilities:
- Lead and manage a portfolio of high-priority client accounts, serving as the primary point of contact and building strong relationships.
- Collaborate closely with the Co-founder & COO to develop account strategies, identify growth opportunities, and drive revenue.
- Oversee the successful execution of client projects, ensuring they are delivered on time, within budget, and meet quality standards.
- Proactively identify risks and challenges, and implement solutions to mitigate them effectively.
- Monitor client satisfaction and address any issues or concerns in a timely and professional manner.
- Stay informed about industry trends, emerging technologies, and best practices to continuously improve our services and offerings.
- Prepare and deliver regular reports and presentations to clients and internal stakeholders, highlighting key achievements, KPIs, and areas for improvement.
Requirements:
- Minimum of 5 years of experience in account management, preferably in a digital agency environment.
- Proven track record of successfully managing high-priority client accounts and driving revenue growth.
- Strong understanding of digital marketing, web development, and other related services.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal teams.
- Fluent English (С1)
- Highly organized with excellent project management skills, able to prioritize tasks and manage multiple deadlines simultaneously.
What We Offer:
- Competitive salary paid in USD
- Remote work
- Flexible schedule
- 10 days of paid sick leave and 21 days of paid annual leave
- Opportunity for professional growth and development
- Corporate events (online cooking master classes, yoga, etc.)
- No bureaucracy or micromanagement.
company overview:
AI Digital is a media execution and ad tech company headquartered in New York City that specializes in defragmenting the media supply chain within the overcomplicated digital ad space. With 6+ years of expertise and 150+ team members located worldwide, we've built an amazing community based on mutual support, respect, and opportunities for professional growth. We work with the American market only.
AI Digital does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class in terms of employment. We support workplace diversity and believe strongly that it contributes to a broader collective perspective that consistently leads to better products and a better company. We are working hard to increase the diversity of our team.
